annual conference

    ASPIRE Professional Development TRACK


      Session Presenter

    How Writing Can Make You A Better Teacher

    Being able to write effectively and break down topics for easier consumption will make you a better teacher and presenter for any size group. In this session, you will learn how researching and writing correlate to being more confident in training and on stage speaking. Jyssica will be coaching attendees on writing skills.  A limited number of signed copies of her latest book, "Concept to Conclusion: How to Write a Book" will be given away.

    Jyssica Schwartz


    I’m a New Yorker transplanted from Florida. I spent the first 10 years of my career in the world of corporate sales, business development, and marketing. I hold a bachelor’s degree from the University of Florida (go Gators!) in Anthropology and an associate’s degree in Mass Communications from Polk State College.

    After moving to Brooklyn in 2010, I continued my career in sales in the legal field before transitioning to the staffing industry, where I found a home for the next 5 years. I was helping clients find the right candidates, writing and editing resumes, and creating job descriptions and ads. I wrote technical training manuals, helped create content for websites, blogs, and social media for my employers, and became a trainer in my company. I also did presentations on resume and cover letter creation and content, LinkedIn profiles, and more at industry conferences and events around the country. While I was successful and mostly happy, I was unfulfilled.

    In 2016, I began taking on freelance writing clients on the side of my full-time day job.

    I got four clients within one week and worked nights and weekends every day for three months before quitting my day job and writing full-time.

    I filed as an LLC in November 2016, and within the first year of business, I was already making more money as a writer and editor than I did in my corporate position. I have spent my writing career building a business, working with amazing clients, refining my skills and offerings, and being happier than I ever thought possible.

    I live in Brooklyn, New York with my husband and a cat (who is kind of a jerk).

    I was always a writer. Now I am a paid writer.



    Better Business Writing: Making an Impact

    When you write something, you are going to be evaluated. How you write is just as important as what you write. When you communicate in a written manner, you want to make sure your point is understood and taken seriously. You do not want to waste someone’s precious time. This interactive session will provide you with key steps to improving your writing skills so that you can sound smarter while communicating persuasively and get the results you are expecting.

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    Melissa G. Dederer is a Fellow of ARMA International (FAI), a certified Information Governance Professional (IGP), and a Certified Records Manager (CRM) with 30 years of experience in the information management and governance profession.

    She is a recognized leader with in-depth knowledge and expertise in translating complex processes into clear, understandable and actionable steps, developing clear and concise documentation, and is known for using process improvements, enabling technologies, project management, and training strengths to meet commitments with integrity.

    Melissa has been active in ARMA International for over 20 years, at the chapter, region and international levels.  She is now serving on the Board of the Institute of Certified Records Managers (ICRM) as the Regent for Exam Administration and Grading and as the Secretary on the Board of the ARMA Connecticut chapter.


    Business Writing Skills: Policies and Procedures

    As part of our profession, we are asked to write policies and procedures pertaining to records management and information governance. How do these differ? Where do you start? What information should be in each? This session will discuss all of these questions and more to help you be better prepared to make and keep your companies RIM/IG policies and procedures effective.

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    Lauren Barnes is currently the Director of Information Governance at S&P Global. Before joining S&P, she was Vice President for Records & Information Management at Credit Suisse and previous to that, Vice President for Electronic Records Management at Lehman Brothers. Though concentrating in records and information management in global financial services companies, including American Express, Barnes has consulted for a broad-range of companies and managed clients’ projects such as government agencies, manufacturing companies and law firms providing records program gap analysis, records strategy roadmap, policy and file plan development, process improvement and data mapping.

    Lauren is currently an Adjunct Professor at Queens College teaching in the Graduate School Library and Information Studies. Active in ARMA International and the Metro New York City Chapter, Barnes is a frequent speaker at conferences throughout the US. She holds a BFA in theatrical design from New York University and a MLIS with a Certificate in Archival Management from the Palmer School for Library and Information Science at Long Island University with honors. She is a lifetime member of Beta Phi Mu, the International Library and Information Studies Honor Society.


    Public Speaking Skills Workshop

    You have learned the basics of how to organize your thoughts to be better prepared for writing effective communications and other documents. You have learned the key steps to writing business material that will make an impact and you have learned about writing good policies and procedures. It is now time to put all of that thought-provoking information into practice. This highly interactive session will provide you the opportunity to practice all that you have learned in an open and comfortable environment.


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